Privacy Policy
Last updated: April 2025
1. Introduction
Welcome to RealCo LLC (“RealCo,” “we,” “our,” or “us”). We are a mid-term housing marketplace connecting property owners with traveling professionals, including travel nurses and healthcare workers. RealCo is headquartered in Miami, Florida.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at realco.io or use our services. By using RealCo, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information:
Information you provide directly:
- Full name and contact information (email, phone number)
- Property information (address, city, state, zip code, monthly rent)
- Account credentials
- Identity verification documents (government-issued ID)
- Professional credentials (nursing license, employment contracts)
- Payment information (processed securely through Stripe)
- Messages and communications within the platform
Information collected automatically:
- Browser type and version
- Pages visited and time spent on our site
- Referring website
- IP address and general location
- Device information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Connect property owners with traveling professionals
- Verify your identity and credentials
- Process payments securely
- Send you important updates about your account and our services
- Send marketing communications (you can opt out at any time)
- Improve our platform and user experience
- Comply with legal obligations
- Prevent fraud and ensure platform safety
- Respond to your questions and support requests
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Other users: Property owners and traveling professionals can see relevant profile information to facilitate connections on the platform.
- Service providers: We work with trusted third parties including Stripe (payments and identity verification), Supabase (database), Resend (email), Twilio (messaging), and Vercel (hosting).
- Legal requirements: We may disclose your information if required by law or to protect the rights and safety of our users.
- Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.
5. Cookies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device that help us remember your preferences, keep you logged in, and understand how you use our site.
We use cookies for:
- Keeping you logged into your account
- Remembering your preferences
- Analytics to understand how our site is used (via Vercel Analytics)
You can control cookies through your browser settings. Disabling cookies may affect some features of our platform.
6. Data Security
We take the security of your personal information seriously. We implement industry-standard security measures including encrypted connections (HTTPS), secure data storage through Supabase with row-level security, and payment processing through Stripe, which is PCI-DSS compliant.
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to use a strong password and keep your account credentials confidential.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at hello@realco.io.
8. Children's Privacy
RealCo is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at hello@realco.io.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or by posting a notice on our website. Your continued use of RealCo after any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: